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Tag: Text Template

Salesforce screen flow – Open a Record in a Console Sub-Tab

This article explains how to use Salesforce Screen Flow to open a record in a console sub-tab. By creating a text template that includes the record’s ID and using a display text component, users can click a link that opens the record within the console rather than a new browser tab. Two key steps are involved: (1) creating the text template with the record ID, and (2) displaying the template in the flow using the “Display Text” component.